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Thompson Habib Denison (THD) is a leading direct marketing agency specializing in the development and execution of integrated fundraising programs for some of the largest nonprofit organizations in the United States and Canada. Our account teams partner with the world’s leading charity organizations including Feeding America, Habitat for Humanity, the Alzheimer’s Association and other renowned fundraising organizations.

As our portfolio of clients expand, we have a new opportunity to join our team. As an Account Coordinator, you will join our account team to lead the tactical day to day activities to produce all direct and digital marketing campaigns for 2-3 key accounts.

Principle Duties and Responsibilities:
• Initiate strategy sessions and provide input to team for developing strategy. Assemble samples, past results, current strategies and other materials necessary for strategy development.
• Coordinate new/modified copy and design with copywriter, designer and client.
• Participate in the campaign production process – material proofing and lettershop QC.
• Gather campaign cost estimates for campaign budget development and reconcile to actual as well as provide rollout costs for marketing reports.
• Create and distribute weekly status reports to team and client.
• Develop campaign schedules in conjunction with Production Coordinator.
• Maintain client contact at campaign level.

Required Skills and Experience:
• Bachelor’s degree with a minimum of 0-2 years marketing and/or communications experience, preferably in marketing or equivalent experience required.
• Outstanding written and verbal communications skills required.
• Highly organized, attention to detail, ability to prioritize timelines, and deadline driven.
• Ability to maintain positive relationships with THD team and external client team
• Must be proficient in MS Office Suite.
• Knowledge of database marketing/fundraising and account management preferred.

Thompson Habib Denison (THD) is a social impact agency committed to doing good by driving donors, dollars, engagement, and brand loyalty for leading non-profit organizations. Leveraging core competencies in strategy, analytics, and marketing, THD develops insight-driven multichannel campaigns and experiences to create impact for meaningful causes that serve our communities, our nation, and our world. The company is headquartered in Lincoln, Massachusetts, with clients across the U.S. and Canada.

The Account Executive supports programs that will complement, enhance, and help grow philanthropy on behalf of nationally recognized non-profit organizations. Join the Donor Advancement team, supporting Mid-Level stewardship, cultivation, research, and pipeline development for several nonprofit clients serving as key client contact.

Principal Duties & Responsibilities

· Participate in the development and execution of quarterly campaign strategy. Oversee language for campaigns, review & implement strategy with Ambassador teams, ensure timely and accurate outreach & touchpoints.

· Work directly with nonprofit clients on a daily basis to report on their Cultivation and Stewardship programs and address questions as they arise. Develop and maintain positive client relationships and expectations.

· Manage programs through audience selection, business rules development and cultivation strategy development for new clients.

· Prepare and oversee detailed client reporting; review for accuracy and errors and ensure timely distribution.

· Research & analysis around donors and engagement; provide recommendations

Required Skills and Experience:

· Bachelor’s degree with a minimum of 1-3 years’ relevant agency experience

· Fundraising experience with 1-3 years’ in a Development Office or Operational background in Donor or Stewardship Customer Services environment a plus

· Analytically minded, comfortable with reports and databases

· Outstanding written and verbal communications skills required.

· Demonstrate ability to maintain positive relationships with clients and vendors required.

· Must be proficient in MS Office Suite, specifically Excel

THD is looking for a strong Account Management professional to join our high performing Account Management team supporting multiple nonprofit clients. Put your talents to work managing the development and delivery of integrated marketing programs and serve as the direct liaison between internal departments and the client. You will participate in strategy development by providing analytic, strategic and creative input and database consultation. THD's Account Managers have a strong understanding of CRM strategy and utilize their understanding of campaign analytics to drive client recommendations.

Principal Duties & Responsibilities:

• Lead THD’s strategic, tactical and support functions by collaborating across creative digital, print, production and analytics teams in order to meet the client expectations, and take action to resolve issues as they arise.
• Manage internal campaign strategy sessions; review previous results and current testing that should be considered in decision making.
• Review strategy documentation and provide feedback to Account Executive.
• Review creative output to ensure campaign objectives are met; suggest improvements or re-direct.
• Participate in client approval process as necessary.
• Review and critique list plan; communicate concerns to Account Director. Distribute to client, review and solicit approval.
• Approve merge/purge instructions to ensure all client mandatories are met as well as special processing instructions.
• Approve campaign-level segmentation based on past results, final file counts and other campaign or report specific output for accuracy.
• Review standard reports (such as package, cash flow and RFA/list) distributed on a regular basis with accurate analysis and recommendations.
• Identify and execute custom analytics to answer additional questions. Present findings to client on a weekly basis.
• Collaborate with External Vendors, Database Companies, and Digital Partner.
• Manage workflow and training and mentoring of Account Executives and Account Coordinators.
• Delegate responsibilities appropriately to ensure both short and long-term deliverables are on time.

Required Experience & Skills:

• Bachelor’s degree with a minimum of 5-7 years’ experience in direct mail and digital.
• Analytically minded, specifically comfortable with data, response metrics and trends.
• Outstanding relationship building, and communication skills required.
• Database marketing/non profit Marketing, fundraising experience Digital Marketing (Email Marketing) Willingness to travel overnight when needed; may be required to be onsite at the client 1-2 times per week.

Thompson Habib Denison (THD) is a social impact agency committed to doing good by driving donors, dollars, engagement, and brand loyalty for leading non-profit organizations. Leveraging core competencies in strategy, analytics, and marketing, THD develops insight-driven multichannel campaigns and experiences to create impact for meaningful causes that serve our communities, our nation, and our world. The company is headquartered in Lincoln, Massachusetts, with clients across the U.S. and Canada.

Because of continued growth in our Analytics and Technology Group, we currently have an exciting opportunity for a Business Intelligence Analyst to join our team of professionals.

THD’s analytics and technology solutions deliver industry leading return on investment, transforming some of the nation’s top non-profit organizations’ marketing programs by more effective targeting through individual-level insight. 

The Business Intelligence Analyst must demonstrate a solid thought process and a strong ability to analyze data. Possessing a curiosity to explore and resolve data problems is a critical attribute for an individual in this role.

Principal Duties & Responsibilities:

• Define reporting, modeling and analysis requirements in collaboration with stakeholder groups
• Design, develop and produce output reports based on project requirements
• Perform data engineering on large datasets
• Perform data analysis and develop meaningful recommendations
• Present results from analytic projects to stakeholder groups
• Work collaboratively with other members of the Analytics and Technology Group to design, develop and test new product solutions

Required Experience & Skills:

• 0 to 2 years of experience working in direct marketing, CRM, or marketing analysis
• Proven ability to retrieve and manipulate data from a database
• Demonstrated quantitative and analytical skills
• Advanced knowledge of MS Excel
• Ability to interpret data, understand implications and make strategic recommendations
• Comfortable working in a fast-paced team environment coordinating multiple projects with tight deadlines
• Superior attention to detail and quality control skills
• Strong communication and presentation skills
• Bachelor or advanced degree

Additional Skills/ Experiences that would be a plus:

• Non-profit direct marketing experience including an understanding of the data, reporting and fundraising metrics used by non-profit organizations to drive program performance

• Experience using any of the following a plus

• Alteryx
• Tableau
• Google Analytics
• APIs
• SQL
• Donor relationship management systems (i.e. Salesforce, ROI, Blackbaud)

THD is unable to provide employment sponsorship at this time.

Thompson Habib Denison (THD) is a social impact agency committed to doing good by driving donors, dollars, engagement, and brand loyalty for leading non-profit organizations. Leveraging core competencies in strategy, analytics, and marketing, THD develops insight-driven multichannel campaigns and experiences to create impact for meaningful causes that serve our communities, our nation, and our world. The company is headquartered in Lincoln, Massachusetts, with clients across the U.S. and Canada.

Because of continued growth in our Analytics and Technology Group, we currently have an exciting opportunity for a Business Intelligence Analyst II to join our team of professionals.

THD’s analytics and technology solutions deliver industry leading return on investment, transforming some of the nation’s top non-profit organizations’ marketing programs by more effective targeting through individual-level insight. 

The Business Intelligence Analyst II must have a demonstrated track record of manipulating and analyzing data as well as being able to understand, visualize and discuss marketing implications. Possessing a curiosity to leverage data to solve business problems and develop solutions is a critical attribute for an individual in this role.

Principal Duties & Responsibilities:

• Develop and implement comprehensive tools and strategies that leverage large amounts of data for developing business insights
• Work collaboratively with different stakeholder groups to develop new products and features for THD’s Analytic offerings
• Analyze and interpret data and historical trends to find actionable insights to inform strategies
• Present insights and strategies to stakeholders
• Define reporting, modeling and analysis requirements in collaboration with stakeholder groups
• Design, develop and produce output reports based on project requirements
• Leverage Google Analytics for analysis, reporting and strategy development
• Create and maintain advanced dashboards using Tableau Desktop
• Support existing applications that are developed using Alteryx
• Perform data engineering on large datasets
• Support THD's predictive modeling business by creating analytic datasets, coordinating data appends, building models, scoring files and creating the final output files

Required Experience & Skills:

• 2+ years of experience working in direct marketing, CRM, or marketing analysis
• Proven ability to retrieve and manipulate data from large databases using SQL
• Demonstrated quantitative and analytical skills
• Proven dashboard development experience using Tableau Desktop
• Demonstrated proficiency working with Google Analytics
• Advanced knowledge of MS Excel
• Ability to interpret data, understand implications and make strategic recommendations
• Ability to convey complex requirements and analytic processes to marketing staff
• Comfortable working in a fast-paced team environment coordinating multiple projects with tight deadlines
• Superior attention to detail and quality control skills
• Strong communication and presentation skills
• Bachelor or advanced degree

Additional Skills/ Experiences that would be a plus:

• Non-profit direct marketing experience including an understanding of the data, reporting and fundraising metrics used by non-profit organizations to drive program performance

• Experience integrating third-party APIs
• Experience using donor relationship management systems (i.e. Salesforce, ROI, Blackbaud) or the data outputs from these systems

• Project management

THD is unable to provide employment sponsorship at this time.

Thompson Habib Denison (THD) is a social impact agency committed to doing good by driving donors, dollars, engagement, and brand loyalty for leading non-profit organizations. Leveraging core competencies in strategy, analytics, and marketing, THD develops insight-driven multichannel campaigns and experiences to create impact for meaningful causes that serve our communities, our nation, and our world. The company is headquartered in Lincoln, Massachusetts, with clients across the U.S. and Canada.

Consider yourself a highly organized, self-starter with an eye for detail and a pulse on the bottom line? Do you flourish in face-paced environments and relish the particulars? Your dream job is waiting. If you’re a born problem-solver and enjoy when no day is the same - keep reading. Oh and “process” is your middle name. THD is looking for a Project Manager who is a highly organized professional with a positive attitude and superb communication and interpersonal skills. The right candidate is both detail and solutions oriented. Critical thinking and the ability to plan is a must.

Principal Duties & Responsibilities:

• Drive project management discipline throughout the agency
• Serve as primary owner as project management tools and software, specifically making suggestions around updates, functionality, and process
• Guide integrated project teams and help drive projects through the agency efficiently from brief through the delivery of final assets across all channels
• Collaborate closely with all departments every step of the way, in support of the project teams’ creative vision
• Serve as a central hub of internal process and workflow
• Develop campaign schedules in conjunction with Creative and Production teams
• Manage communications templates such as status reports and meeting recaps; facilitate or participate in status meetings
• Schedule internal meetings such as kickoffs, creative director reviews, internal reviews, pass offs, and post-mortems
• Facilitate scenario planning, contingency planning, and problem-solving
• Notify project team of project risk and scope creep
• Be the internal liaison for all creative publication efforts, working to triangulate all communication with client team
• Quality control new/modified copy and design with copywriter, designer and client
• Initiate and distribute weekly status reports to team and client
• Provide training as needed

Required Experience & Skills:

• Bachelor’s degree with a minimum of 3-5 years marketing and/or communications experience
• 1–2 years’ experience in an ad agency environment preferred
• Highly organized, attention to detail, ability to prioritize timelines, and deadline driven
• Ability to think critically, troubleshoot, prioritize, multitask, and adapt
• Ability to maintain positive relationships with THD team and external client team
• Must be proficient in MS Office Suite – advance Excel expertise required
• Outstanding written and verbal communications skills required, experience with fundraising and account management preferred
• Proficient with project management software and collaboration tools