Build a Career You're Proud of at THD 

Are your passionate about helping nonprofits change the world?  We are too.

At THD, we’re committed to helping nonprofits achieve their missions. Our passionate team works hard to help clients maximize revenue by creating custom multi-channel fundraising strategies that get results.

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Why Work at THD

You get the chance to do meaningful work every day.
You get to work in a supportive, values-driven work environment.
You get to collaborate with some of the brightest minds in the industry.
You get to enjoy a healthy work-life balance.
You get to develop new skills and learn new things.

Benefits Include

Competitive medical and dental benefits, including reimbursement for deductibles
Flexible spending accounts
401k plan
100% company-funded, short and long-term disability and life insurance programs
Tuition reimbursement
Employee referral bonus program
Generous time off policies, including summer Flex Fridays
Newly remodeled open office environment and standing desks
Outdoor work options, bikes, and walking trails
Philanthropic days
Coffee, drinks, and healthy snacks provided all day

Open Positions

Explore opportunities at THD

Account Coordinator
Lincoln, MA

Thompson Habib Denison (THD) is a leading direct marketing agency specializing in the development and execution of integrated fundraising programs for some of the largest nonprofit organizations in the United States and Canada. Our teams partner with the world’s leading nonprofits including Habitat for Humanity, Feeding America, USO, The Leukemia & Lymphoma Society, Autism Speaks, Make-A-Wish, and other renowned fundraising organizations.

As our portfolio of clients expand, we have a new opportunity to join our team. As an Account Coordinator, you will join our account team to lead the tactical day-to-day activities to produce all direct and digital marketing campaigns for 2-3 key accounts.

Principal Duties & Responsibilities:

  • Initiate strategy sessions and provide input to team for developing strategy. Assemble samples, past results, current strategies and other materials necessary for strategy development.
  • Coordinate new/modified copy and design with copywriter, designer and client.
  • Participate in the campaign production process – material proofing and lettershop QC.
  • Gather campaign cost estimates for campaign budget development and reconcile to actual as well as provide rollout costs for marketing reports.
  • Create and distribute weekly status reports to team and client.
  • Develop campaign schedules in conjunction with Production Coordinator.
  • Maintain client contact at campaign level.

Required Experience & Skills:

  • Bachelor’s degree with a minimum of 0-2 years marketing and/or communications experience, preferably in marketing or equivalent experience required.
  • Outstanding written and verbal communications skills required.
  • Highly organized, attention to detail, ability to prioritize timelines, and deadline driven.
  • Ability to maintain positive relationships with THD team and external client team.
  • Must be proficient in MS Office Suite.
  • Knowledge of database marketing/fundraising and account management preferred.

Join THD

Account Manager
Lincoln, MA

Based on our growth and success, THD is looking for a strong Account Management professional to join our high performing Account Management team supporting multiple nonprofit clients. Put your talents to work managing the development and delivery of integrated marketing programs and serve as the direct liaison between internal departments and the client. You will participate in strategy development by providing analytic, strategic and creative input and database consultation. THD's Account Managers have a strong understanding of CRM strategy and utilize their understanding of campaign analytics to drive client recommendations.

Principal Duties & Responsibilities:

  • Lead THD’s strategic, tactical and support functions by collaborating across creative digital, print, production and analytics teams in order to meet the client expectations, and take action to resolve issues as they arise.
  • Manage internal campaign strategy sessions; review previous results and current testing that should be considered in decision making.
  • Review strategy documentation and provide feedback to Account Executive.
  • Review creative output to ensure campaign objectives are met; suggest improvements or re-direct.
  • Participate in client approval process as necessary.
  • Review and critique list plan; communicate concerns to Account Director. Distribute to client, review and solicit approval.
  • Approve merge/purge instructions to ensure all client mandatories are met as well as special processing instructions.
  • Approve campaign-level segmentation based on past results, final file counts and other campaign or report specific output for accuracy.
  • Review standard reports (such as package, cash flow and RFA/list) distributed on a regular basis with accurate analysis and recommendations.
  • Identify and execute custom analytics to answer additional questions. Present findings to client on a weekly basis.
  • Collaborate with External Vendors, Database Companies, and Digital Partner.
  • Manage workflow and training and mentoring of Account Executives and Account Coordinators.
  • Delegate responsibilities appropriately to ensure both short and long-term deliverables are on time.

Required Experience & Skills:

  • Bachelor’s degree with a minimum of 5-7 years’ experience in direct mail and digital.
  • Analytically minded, specifically comfortable with data, response metrics and trends.
  • Outstanding relationship building, and communication skills required.
  • Database marketing/non profit Marketing, fundraising experience Digital Marketing (Email Marketing) Willingness to travel overnight when needed; may be required to be onsite at the client 1-2 times per week.

Join THD