Work With Us

Thompson Habib Denison (THD) is a leading direct marketing agency specializing in the development and execution of integrated fundraising programs for some of the largest nonprofit organizations in the United States and Canada. Our teams partner with the world’s leading nonprofits including Habitat for Humanity, Feeding America, USO, The Leukemia & Lymphoma Society, Autism Speaks, Make-A-Wish, and other renowned fundraising organizations.

As our portfolio of clients expand, we have a new opportunity to join our team. As an Account Coordinator, you will join our account team to lead the tactical day-to-day activities to produce all direct and digital marketing campaigns for 2-3 key accounts.

Principal Duties & Responsibilities:

• Initiate strategy sessions and provide input to team for developing strategy. Assemble samples, past results, current strategies and other materials necessary for strategy development.
• Coordinate new/modified copy and design with copywriter, designer and client.
• Participate in the campaign production process – material proofing and lettershop QC.
• Gather campaign cost estimates for campaign budget development and reconcile to actual as well as provide rollout costs for marketing reports.
• Create and distribute weekly status reports to team and client.
• Develop campaign schedules in conjunction with Production Coordinator.
• Maintain client contact at campaign level.

Required Experience & Skills:

• Bachelor’s degree with a minimum of 0-2 years marketing and/or communications experience, preferably in marketing or equivalent experience required.
• Outstanding written and verbal communications skills required.
• Highly organized, attention to detail, ability to prioritize timelines, and deadline driven.
• Ability to maintain positive relationships with THD team and external client team.
• Must be proficient in MS Office Suite.
• Knowledge of database marketing/fundraising and account management preferred.

Based on our growth and success, THD is looking for a strong Account Management professional to join our high performing Account Management team supporting multiple nonprofit clients. Put your talents to work managing the development and delivery of integrated marketing programs and serve as the direct liaison between internal departments and the client. You will participate in strategy development by providing analytic, strategic and creative input and database consultation. THD's Account Managers have a strong understanding of CRM strategy and utilize their understanding of campaign analytics to drive client recommendations.

Principal Duties & Responsibilities:

• Lead THD’s strategic, tactical and support functions by collaborating across creative digital, print, production and analytics teams in order to meet the client expectations, and take action to resolve issues as they arise.
• Manage internal campaign strategy sessions; review previous results and current testing that should be considered in decision making.
• Review strategy documentation and provide feedback to Account Executive.
• Review creative output to ensure campaign objectives are met; suggest improvements or re-direct.
• Participate in client approval process as necessary.
• Review and critique list plan; communicate concerns to Account Director. Distribute to client, review and solicit approval.
• Approve merge/purge instructions to ensure all client mandatories are met as well as special processing instructions.
• Approve campaign-level segmentation based on past results, final file counts and other campaign or report specific output for accuracy.
• Review standard reports (such as package, cash flow and RFA/list) distributed on a regular basis with accurate analysis and recommendations.
• Identify and execute custom analytics to answer additional questions. Present findings to client on a weekly basis.
• Collaborate with External Vendors, Database Companies, and Digital Partner.
• Manage workflow and training and mentoring of Account Executives and Account Coordinators.
• Delegate responsibilities appropriately to ensure both short and long-term deliverables are on time.

Required Experience & Skills:

• Bachelor’s degree with a minimum of 5-7 years’ experience in direct mail and digital.
• Analytically minded, specifically comfortable with data, response metrics and trends.
• Outstanding relationship building, and communication skills required.
• Database marketing/non profit Marketing, fundraising experience Digital Marketing (Email Marketing) Willingness to travel overnight when needed; may be required to be onsite at the client 1-2 times per week.

Thompson Habib Denison (THD) is a leading direct marketing agency specializing in the development and execution of integrated fundraising programs for some of the largest nonprofit organizations in the United States and Canada. Our team partners with the world’s leading nonprofits including Habitat for Humanity, Feeding America, The Leukemia & Lymphoma Society, Autism Speaks, and other renowned fundraising organizations.

As our portfolio of clients expands, THD is in search of motivated team player to join our Creative team as a studio/production artist.

Principle Duties and Responsibilities:

As a Studio/Production Artist you will have strong typographic and layout skills, attention to detail, and outstanding organizational, project management, file-organization and archiving skills.

• Collaborate closely with art directors, designers, Account Management and production teams on an ongoing basis for art layouts
• Prepare final press-ready files based on supplied specifications for print (sizes, colors, fonts, etc.)
• Make various formats of supplied artwork production-ready and resolve any artwork issues that arise during production
• Package and preflight files for release to printers
• At times, prepare images for online and mobile applications
• Follow a development timeline to ensure tasks are being completed on time
• Troubleshoot problems as they arise with both the creative team and the printer and account team
• Accurately maintain client files on THD share drive

Required Experience & Skills:

• Bachelor’s degree or equivalent
• 1-3 years’ experience in production/graphic design
• Must be fluent in Adobe Creative Suite, specifically Adobe InDesign, Illustrator and Photoshop
• Highly organized, deadline-driven, self-starter personality, able to manage changing priorities and high level of attention to detail
• Strong interpersonal, communications and relationship skills
• Proficiency in MS Office Suite, Fundraising and digital experience are a plus.

THD offers the right candidate a supportive work environment, the opportunity to partner with nonprofits making a real difference, a premier benefits package and opportunity for career growth.