Build a Career You're Proud of at THD 

Are your passionate about helping nonprofits change the world?  We are too.

At THD, we’re committed to helping nonprofits achieve their missions. Our passionate team works hard to help clients maximize revenue by creating custom multi-channel fundraising strategies that get results.

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Why Work at THD

You get the chance to do meaningful work every day.
You get to work in a supportive, values-driven work environment.
You get to collaborate with some of the brightest minds in the industry.
You get to enjoy a healthy work-life balance.
You get to develop new skills and learn new things.

 

THD's Commitment to Diversity, Equity, and Inclusion

THD is passionate about Doing Good and Acting with Integrity.

“Do Good” and “Act with Integrity” are the first two of THD’s six core values. They are fundamental to everything we do and foundational to delivering on THD’s mission. And they are at the core of our commitment to doing our part to create and facilitate a more inclusive and equitable world.

THD is committed to cultivating and preserving a culture of inclusion, collaboration, and connectedness. We place significant emphasis on creating a values-based work environment that fosters employee engagement. To accomplish this goal, we understand that we are only able to work and grow as a team when everyone feels included and diverse voices are solicited and heard. The collective sum of the individual differences, life experiences, knowledge, innovation, and talent that employees invest in their work represents not only a part of our culture, but also our reputation.

 

Benefits Include

Competitive medical and dental benefits, including reimbursement for deductibles
Flexible spending accounts
401k plan
100% company-funded, short and long-term disability and life insurance programs
Tuition reimbursement
Employee referral bonus program
Generous time off policies, including summer Flex Fridays
Newly remodeled open office environment and standing desks
Outdoor work options, bikes, and walking trails
Philanthropic days
Coffee, drinks, and healthy snacks provided all day

Open Positions

Explore opportunities at THD

Account Coordinator
Lincoln, MA

Thompson Habib Denison (THD) is a leading direct marketing agency specializing in the development and execution of integrated fundraising programs for some of the largest nonprofit organizations in the United States and Canada. Our account teams partner with the world’s leading charity organizations including Feeding America, Habitat for Humanity, the Alzheimer’s Association and other renowned fundraising organizations.

As our portfolio of clients expand, we have a new opportunity to join our team. As an Account Coordinator, you will join our account team to lead the tactical day to day activities to produce all direct and digital marketing campaigns for 2-3 key accounts.

Principle Duties and Responsibilities:
• Initiate strategy sessions and provide input to team for developing strategy. Assemble samples, past results, current strategies and other materials necessary for strategy development.
• Coordinate new/modified copy and design with copywriter, designer and client.
• Participate in the campaign production process – material proofing and lettershop QC.
• Gather campaign cost estimates for campaign budget development and reconcile to actual as well as provide rollout costs for marketing reports.
• Create and distribute weekly status reports to team and client.
• Develop campaign schedules in conjunction with Production Coordinator.
• Maintain client contact at campaign level.

Required Skills and Experience:
• Bachelor’s degree with a minimum of 0-2 years marketing and/or communications experience, preferably in marketing or equivalent experience required.
• Outstanding written and verbal communications skills required.
• Highly organized, attention to detail, ability to prioritize timelines, and deadline driven.
• Ability to maintain positive relationships with THD team and external client team
• Must be proficient in MS Office Suite.
• Knowledge of database marketing/fundraising and account management preferred.

Join THD

Account Manager
Lincoln, MA

THD is looking for a strong Account Management professional to join our high performing Account Management team supporting multiple nonprofit clients. Put your talents to work managing the development and delivery of integrated marketing programs and serve as the direct liaison between internal departments and the client. You will participate in strategy development by providing analytic, strategic and creative input and database consultation. THD's Account Managers have a strong understanding of CRM strategy and utilize their understanding of campaign analytics to drive client recommendations.

Principal Duties & Responsibilities:

  • Lead THD’s strategic, tactical and support functions by collaborating across creative digital, print, production and analytics teams in order to meet the client expectations, and take action to resolve issues as they arise.
  • Manage internal campaign strategy sessions; review previous results and current testing that should be considered in decision making.
  • Review strategy documentation and provide feedback to Account Executive.
  • Review creative output to ensure campaign objectives are met; suggest improvements or re-direct.
  • Participate in client approval process as necessary.
  • Review and critique list plan; communicate concerns to Account Director. Distribute to client, review and solicit approval.
  • Approve merge/purge instructions to ensure all client mandatories are met as well as special processing instructions.
  • Approve campaign-level segmentation based on past results, final file counts and other campaign or report specific output for accuracy.
  • Review standard reports (such as package, cash flow and RFA/list) distributed on a regular basis with accurate analysis and recommendations.
  • Identify and execute custom analytics to answer additional questions. Present findings to client on a weekly basis.
  • Collaborate with External Vendors, Database Companies, and Digital Partner.
  • Manage workflow and training and mentoring of Account Executives and Account Coordinators.
  • Delegate responsibilities appropriately to ensure both short and long-term deliverables are on time.

Required Experience & Skills:

  • Bachelor’s degree with a minimum of 5-7 years’ experience in direct mail and digital.
  • Analytically minded, specifically comfortable with data, response metrics and trends.
  • Outstanding relationship building, and communication skills required.
  • Database marketing/non profit Marketing, fundraising experience Digital Marketing (Email Marketing) Willingness to travel overnight when needed; may be required to be onsite at the client 1-2 times per week.

Join THD

Digital Account Executive
Lincoln, MA

Thompson Habib Denison (THD) is a leading direct marketing agency specializing in the development and execution of integrated fundraising programs for some of the largest nonprofit organizations in the United States and Canada. Our teams partner with the world’s leading nonprofits including Habitat for Humanity, Feeding America,  The Leukemia & Lymphoma Society, Autism Speaks, and other renowned fundraising organizations.

As our portfolio of clients expand, we have a new opportunity to join our Account Executive team for digital campaigns for 2-3 key nonprofit clients. Account Executives are responsible for on time delivery, quality control, coordination with delivery resources, development of effective working teams, and day-to-day management of client expectations.

 

Principal Duties & Responsibilities:

  • Develop campaign schedules and project plans.
  • Manage project pans by coordinating resource management and planning across multiple internal departments.
  • Coordinate creative development and review/QA process.
  • Serve as the primary day-to-day execution point of contact for client projects, ensuring timely delivery of quality deliverables.
  • Create and distribute weekly status reports and meeting notes to team and client.
  • Compile email campaign level results and report on KPIs.

 

Required Experience & Skills:

  • Bachelor’s degree with a minimum of 3 years project management, marketing and/or communications experience. Client facing experience preferred
  • Email marketing best practices, eCRM strategy and SEO experience a plus.
  • Must be proficient in MS Office Suite.
  • Outstanding written and verbal communications skills required.
  • Highly organized, attention to detail, ability to prioritize timelines, and deadline driven.
  • Self-motivated leader who takes initiative and ownership of your work, and collaborates well with cross functional client and THD teams.

Donor Ambassador - Part Time
Remote

Thompson Habib Denison (THD) is a leading direct marketing agency specializing in the development and execution of integrated fundraising programs for some of the largest nonprofit organizations in the United States and Canada. Our teams partner with the world’s leading nonprofits including Habitat for Humanity, Feeding America, The Leukemia & Lymphoma Society, Autism Speaks, and other renowned fundraising organizations.

The Donor Ambassador is a key role to support of THD's donor community. Reporting to the Operations Supervisor, the Donor Ambassador will be responsible for programs that will complement, enhance, and help grow philanthropy on behalf of nationally recognized non-profit organizations. Through the development of a thoughtful combination of communications and interactions, this individual will ensure that leadership donors are appropriately acknowledged, continuously stewarded for their support, and develop long-term relationships with our nonprofit clients that lead to continued engagement and support for great causes.

 

Primary Responsibilities:

Our work creates top-of-mind presence among constituencies and a level of importance that will create support and advocacy from the individual donors. In this role, you will collaborate with the Donor Advancement Manager to manage communications, including the development and deployment of segmented communications based on donor behavior, geography, language, and culture.

 

  • Identify needs of high value donors and execute engagement strategies that will retain their support.
  • Provide multi-channel cultivation and stewardship for selected donors, primarily through email and phone outreach.
  • Converse knowledgeably with generous donors from a broad range of backgrounds.
  • Record donor information from each contact, Conduct internet research on selected donors on an as needed basis.
  • Ensure that all stewardship touch-points with leadership donors are accurately documented and recorded utilizing proprietary tracking software.
  • Communicate effectively with management team on the needs of the portfolio and troubleshoot questions as they arise.
  • Complete other tasks as needed relating to donor cultivation and stewardship.

 

Part Time Schedule

Flexible – Monday through Friday – mornings, afternoons and/or evenings.

Typically, 20-to 30 hours per week with flexibility.

 

Education/Experience:

Excellent interpersonal and communications skills; committed to providing professional, high quality customer service to donor community.

  • 2+ years in a sales or customer services environment or equivalent volunteer experience.
  • Non-profit experience preferred.
  • Bachelor's degree preferred.

Account Coordinator - Donor Advancement
Lincoln, MA

Thompson Habib Denison (THD) is a social impact agency committed to doing good by driving donors, dollars, engagement, and brand loyalty for leading non-profit organizations. Leveraging core competencies in strategy, analytics, and marketing, THD develops insight-driven multichannel campaigns and experiences to create impact for meaningful causes that serve our communities, our nation, and our world. The company is headquartered in Lincoln, Massachusetts, with clients across the U.S. and Canada.

THD has several clients that recognize mid-level donors as the lifeblood of most nonprofits. This mid-level donor audience typically represents a significant share of revenue relative to the entire donor base. Due to their immediate and long-term value, cultivating this donor relationship and treating them uniquely is critical. Our goal in Donor Advancement is to grow our client’s mid-level program, while building donor loyalty, retaining donors, and sometimes advancing donors to major and planned giving levels. As our portfolio of Donor Advancement clients expand, we have a new opportunity to join our team. As an Account Coordinator, you will join our Donor Advancement team to lead the tactical day to day activities within our Donor Advancement Program.

Principle Duties and Responsibilities:

  • Initiate strategy sessions and provide input to team for developing strategy
  • Maintain status documents for all DA clients
  • Generate & QC data files and reports for all DA clients
  • Facilitate Handwritten Note Process for all DA- all clients
  • Generate & QC weekly Stewardship and Cultivation lists from the DA User Interface (GUI)
  • Refresh Ambassador Communications for all DA clients
  • Serve as point of contact for client & internal teams for campaigns

Required Skills and Experience:

  • Bachelor’s degree with a min of 0-2 years marketing and/or communications experience, preferably in marketing or equivalent experience required
  • Outstanding written and verbal communications skills required
  • Highly organized, attention to detail, ability to prioritize timelines, and deadline driven
  • Ability to maintain positive relationships with THD team and external client team
  • Must be proficient in MS Office Suite
  • Knowledge of database marketing/fundraising and account management preferred

Account Executive - Donor Advancement
Lincoln, MA

Thompson Habib Denison (THD) is a social impact agency committed to doing good by driving donors, dollars, engagement, and brand loyalty for leading non-profit organizations. Leveraging core competencies in strategy, analytics, and marketing, THD develops insight-driven multichannel campaigns and experiences to create impact for meaningful causes that serve our communities, our nation, and our world. The company is headquartered in Lincoln, Massachusetts, with clients across the U.S. and Canada.

The  Account Executive programs that will complement, enhance, and help grow philanthropy on behalf of nationally recognized non-profit organizations. Join the Donor Advancement team, supporting Mid-Level stewardship, cultivation, research, and pipeline development for several nonprofit clients serving as key client contact.

 Principal Duties & Responsibilities

  • Participate in the development and execution of quarterly campaign strategy. Oversee language for campaigns, review & implement strategy with Ambassador teams, ensure timely and accurate outreach & touchpoints.
  • Work directly with nonprofit clients on a daily basis to report on their Cultivation and Stewardship programs and address questions as they arise. Develop and maintain positive client relationships and expectations.
  • Manage programs through audience selection, business rules development and cultivation strategy development for new clients.
  • Prepare and oversee detailed client reporting; review for accuracy and errors and ensure timely distribution.
  • Research & analysis around donors and engagement; provide recommendations

Required Skills and Experience:

  • Bachelor’s degree with a minimum of 3-5 years’ experience with database marketing
  • Fundraising experience including 2-5 years’ in a Development Office or Operational background in Donor or Stewardship Customer Services environment a plus
  • Analytically minded, comfortable with reports and databases
  • Outstanding written and verbal communications skills required.
  • Demonstrate ability to maintain positive relationships with clients and vendors required.
  • Must be proficient in MS Office Suite, specifically Excel