Careers with a higher purpose 

Are you passionate about helping nonprofits change the world?  We are too.

At THD, we’re committed to making a social impact by helping nonprofits achieve their missions. Our passionate team works hard to help clients maximize revenue by creating insights-powered fundraising strategies that get results. 

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Why work at THD

You get the chance to do meaningful work every day. 
You get to work in a supportive, values-driven work environment. 
You get to collaborate with some of the brightest minds in the industry. 
You get to enjoy a healthy work-life balance.  
You get to develop new skills and learn new things. 

 

THD's commitment to diversity, equity, and inclusion

THD is passionate about Doing Good and Acting With Integrity.

“Do Good” and “Act With Integrity” are the first of THD’s six core values. They are fundamental to everything we do and foundational to delivering on THD’s mission. And they are at the core of our commitment to doing our part to create and facilitate a more inclusive and equitable world. 

THD is committed to cultivating and preserving a culture of inclusion, collaboration, and connectedness. We place significant emphasis on creating a values-based work environment that fosters employee engagement. To accomplish this goal, we understand that we are only able to work and grow as a team when everyone feels included and diverse voices are solicited and heard. The collective sum of the individual differences, life experiences, knowledge, innovation, and talent that employees invest in their work represents not only a part of our culture, but also our reputation. 

 

Featured benefits

Competitive medical and dental benefits
Flexible spending accounts
401k plan with employer match
Short- and long-term disability and life insurance programs
                                                                                            Voluntary benefits                                                                                              Tuition reimbursement
Employee referral bonus program
                                                                                                           Hybrid                                                                                                                    Flexible Time Off policy 
Philanthropic days

Open Positions

Explore opportunities at THD

Account Coordinator
Lincoln, MA - Hybrid

As the Account Coordinator, you will join our account team to lead the tactical day-to-day activities to produce all direct and digital marketing campaigns for 2-3 key accounts.

 

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.

 

The THD Division is committed to helping nonprofits grow through long-term, brand-loyal donor relationships. Bringing together its core competencies in strategy, data, analytics, marketing, and creative, THD Division develops and executes insight-driven multichannel strategies to advance the mission of meaningful causes that serve our communities, our nation, and our world.

 

This will be a hybrid position out of our office in Lincoln, Massachusetts. 

 

Your Impact:

  • Initiate strategy sessions and provide input to team for developing strategy.
  • Assemble samples, past results, current strategies and other materials necessary for strategy development.
  • Coordinate new/modified copy and design with copywriter, designer and client.
  • Participate in the campaign production process – material proofing and lettershop QC.
  • Gather campaign cost estimates for campaign budget development and reconcile to actual as well as provide rollout costs for marketing reports.
  • Create and distribute weekly status reports to team and client.

 

Your Background:

  • Bachelor’s degree with a minimum of 0-2 years marketing and/or communications experience, preferably in marketing or equivalent experience required.
  • Highly organized, attention to detail, ability to prioritize timelines, and deadline driven.
  • Ability to maintain positive relationships with THD team and external client team

 

How We’ll Support you:

  • Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
  • Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.   
  • To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
  • Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Join THD

Account Director
Lincoln, MA - Hybrid

As an Account Director, you will develop short- and long-term strategies to meet client’s marketing and financial objectives. You will manage fundraising programs for several non-profit clients serving as senior client contact. You will collaborate internally with all departments to ensure effective execution of program and campaign strategies.

 

The THD Division is committed to helping nonprofits grow through long-term, brand-loyal donor relationships. Bringing together its core competencies in strategy, data, analytics, marketing, and creative, THD Division develops and executes insight-driven multichannel strategies to advance the mission of meaningful causes that serve our communities, our nation, and our world.

 

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.

 

Your Impact:

  • Oversee direct marketing campaigns from strategy development through creative, data processing, and production.
  • Oversee other Account Management staff in the execution of tactical strategy.
  • Identify upgrade opportunities; participate in sales process.
  • Provide direction and final approval on campaign strategy and present the recommendations to the client.
  • Evaluate/identify when creative strategy should be modified to better meet client requirements.

 

Your Profile:

  • A Bachelor’s degree with 7-10 years’ experience in direct response, fundraising, and non-profits required, preferably for an agency or a large national non-profit organization.
  • Outstanding analytical abilities.
  • Previous management experience.
  • Outstanding relationship building and communication skills.
  • Proficiency in MS Office Suite and excellent understanding of database tools.

 

How We’ll Support You:

  • Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
  • Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
  • To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
  • Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

Account Manager
Lincoln, MA - Hybrid

The THD Division is committed to helping nonprofits grow through long-term, brand-loyal donor relationships. Bringing together its core competencies in strategy, data, analytics, marketing, and creative, THD Division develops and executes insight-driven multichannel strategies to advance the mission of meaningful causes that serve our communities, our nation, and our world.

 

The Account Manager will manage the development and delivery of integrated marketing programs and serve as the direct liaison between internal departments and the client. You will participate in strategy development by providing analytic, strategic, and creative input and database consultation. THD's Account Managers have a strong understanding of CRM strategy and utilize their understanding of campaign analytics to drive client recommendations.

 

In this role you will: 

 

Lead Cross-Functional Collaboration: Oversee strategic, tactical, and support functions by working closely with creative, digital, print, production, and analytics teams to meet client expectations and address issues promptly.

Manage Campaign Strategy Sessions: Conduct internal strategy sessions, review past results, and integrate current testing insights to guide decision-making processes.

Oversee Creative and List Planning: Review and critique creative outputs and list plans to ensure alignment with campaign objectives, providing feedback and recommendations as needed.

Approve Campaign Segmentation and Processing: Ensure accuracy in campaign-level segmentation, merge/purge instructions, and special processing, approving all relevant details before execution.

Develop and Present Analytical Reports: Create and maintain standard and custom analytical reports, presenting findings to clients weekly to inform strategic decisions.

Mentor and Lead Team Members: Manage workflow, delegate responsibilities, and provide training and mentorship to Account Executives and Account Coordinators, ensuring timely delivery of all tasks.

 

You will bring: 

  • Analytically minded, specifically comfortable with data, response metrics and identifying trends.
  • Outstanding relationship building, and communication skills required.
  • Database marketing/ nonprofit Marketing, fundraising experience
  • Experience managing large data sets in Excel
  • Willingness to travel overnight to client when needed.

Join THD

Join us to make a significant impact in nonprofit fundraising through innovative strategies and strong client partnerships!

To help you stay energized, engaged, and inspired, we offer a wide range of benefits including a comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Join THD

Director, Digital Strategist
Lincoln, MA - Hybrid

As the Director, Digital Strategist, you will be an expert at developing digital strategy and managing execution across all channels (email, social, SMS, ads, etc.) with an interest in or experience growing nonprofit digital marketing programs. You will possess a strong ability to use and deploy integrated digital strategies as part of overall audience-first marketing strategy and communicate and collaborate effectively both internally and externally. You will spearhead digital strategy, manage challenging client campaigns, provide excellent customer service, and be able to adeptly navigate complicated organizational structures.

 

The THD Division is committed to helping nonprofits grow through long-term, brand-loyal donor relationships. Bringing together its core competencies in strategy, data, analytics, marketing, and creative, THD Division develops and executes insight-driven multichannel strategies to advance the mission of meaningful causes that serve our communities, our nation, and our world.

 

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.

 

Check out www.ThdInc.com and www.WeAreMoore.com for more information.

 

Your Impact:

  • Expertly drive digital marketing strategy development, execution, performance measurement and optimization.
  • Translate operational goals and strategy to execute successful fundraising campaigns and address challenges.
  • Cascade and collaborate on strategies and goals so team members clearly understand how their work affects outcomes.
  • Deploy best-in-class digital strategy results.
  • Build client relationships and provide excellent customer service.
  • Work with data marketing and analytics team to measure, monitor, optimize, and report on all digital marketing efforts, deriving insights that lead to actionable outcomes.
  • Successfully manage budgets, cash flow, performance and ROI for performance marketing channels including SEO, SEM, social media, programmatic advertising, mobile marketing platforms, email marketing and conversion optimization.
  • Develop strong working relationships with cross-functional leaders and complex organizational structure with both internal and external partners.
  • Assist in managing all strategy documents, memos, ad hoc projects, QBRs, and analytics reports as well as creative products.
  • Review and add strategy to all strategy documents, memos, ad hoc projects, QBRs, and analytics reports as well as creative products.

 

Your Profile:

  • Bachelor’s degree in marketing or related field or equivalent work-related experience.
  • 7+ years of work experience with digital strategy, digital marketing, digital media. Agency experience desired.
  • Experience in optimizing landing pages and ad copy/creative/targeting, including experience with A/B and multivariate experiments.
  • Previous responsibility successfully managing budgets, performance, and ROI for performance marketing channels including SEO, SEM, social media, programmatic advertising, mobile marketing platforms, email marketing, and conversion optimization.
  • Ability to manage and be responsible for many deliverables, meet deadlines, and thrive in a fast-paced environment, fully owning the work delivered by this role and others.
  • Must have strong grasp of current marketing tools, trends, and best practices, and be able to lead integrated digital marketing campaigns from concept to execution.
  • Strong interest in running campaigns for nonprofit clients; experience in nonprofit health space is a plus.
  • Highly creative with expertise in identifying target audiences and devising digital campaigns that engage, inform, and motivate.
  • Solid knowledge of analytic tools and ad serving tools necessary for campaign set-up and reporting.
  • Excellent written and verbal communication skills, including the ability to write in a compelling and authoritative style.
  • Must possess strong formal and informal leadership skills, the ability to effectively manage conflict and problem-solve in a highly collaborative environment.
  • Outstanding analytical and financial abilities required.
  • Must be proficient in MS Office Suite.

 

How We’ll Support You:

  • Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
  • Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.   
  • To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
  • Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Join THD

Donor Ambassador - PT
Remote

As a Donor Ambassador, you will be responsible for the execution of a strategy built and led by an Account Manager. This engagement strategy will complement, enhance, and help grow philanthropy on behalf of nationally recognized non-profit organizations. Through the delivery of a thoughtful combination of communications and interactions, you will ensure that donors are appropriately acknowledged, continuously cultivated for their support, and develop long-term relationships with our nonprofit clients that lead to continued engagement and support for great causes.

The Donor Ambassador plays a crucial role in deepening a donor’s connection to our partner organization. Reporting to the Donor Advancement Manager, but under the strategic direction of an Account Manager, a donor ambassador manages a portfolio of mid-level donors. The Ambassador functions as a seamless extension of the non-profit organization. Their primary focus lies in nurturing relationships and enhancing the donor experience by capturing in depth insights into giving interests, motivations, preferences, and personal details.

The THD Division is committed to helping nonprofits grow through long-term, brand-loyal donor relationships. Bringing together its core competencies in strategy, data, analytics, marketing, and creative, THD Division develops and executes insight-driven multichannel strategies to advance the mission of meaningful causes that serve our communities, our nation, and our world.

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.

This is a part-time remote role with flexible hours, typically 20-29 hours per week.

 Your Impact:

  • Use a multi-channel approach (email, phone, text, mail) to communicate and engage with a portfolio of approximately 1,500 Mid-Level donors.
  • Identify the needs to high value donors and execute engagement strategies that will retain their support.
  • Rectify or escalate donor requests and questions to management or the client team as appropriate.
  • Fulfill outreach expectations by responding to all donor communications within expected timeframe, complete weekly stewardship and cultivation assignment by established due dates.
  • Converse knowledgeably with generous donors from a broad range of backgrounds, leverage understanding of donor data and moves management to build relationships with portfolio of donors.
  • Track engagement, progress, donor preferences, etc. by accurately documenting and recording data and tasks, while utilizing proprietary donor tracking software.
  • Participate in client calls and quarterly job training.
  • Conduct internet research on selected donors on an as-needed basis.
  • Complete quality control checks and extract data from outreach tools to be used in reporting by manager.

 

Your Profile:

  • Bachelor's degree preferred.
  • Excellent interpersonal and communication skills.
  • Committed to providing professional, high-quality customer service to donor community and non-profit partners.
  • Knowledge of the fundraising cycle and non-profit industry.
  • Experience working within Microsoft Office Suite- specifically Excel and Outlook.
  • Experience with donor CRM tools such as Salesforce, Raiser’s Edge, etc. preferred.
  • Experience within the fundraising, sales, or customer services environment or equivalent volunteer experience desired.
  • Non-profit experience preferred.

 

How We’ll Support You:

  • Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
  • Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.   
  • Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Join THD

We are an Equal Opportunity Employer and our employees have different strengths, experiences and backgrounds, who share a passion for creating social impact. We honor Diversity of race and gender identity age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Vice President, Account Management
Lincoln, MA - Hybrid

As the Vice President, Account Management, you will be responsible for senior level management of multiple key account relationships. You will develop strategic plans designed to achieve client’s financial objectives. You will provide ongoing analysis and assessment of client programs. You will be responsible for expanding existing business and obtaining new business. You will manage a staff of Senior Account Directors responsible for the delivery of client programs.

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.

The THD Division is committed to helping nonprofits grow through long-term, brand-loyal donor relationships. Bringing together its core competencies in strategy, data, analytics, marketing, and creative, THD Division develops and executes insight-driven multichannel strategies to advance the mission of meaningful causes that serve our communities, our nation, and our world.

Your Impact:

  • Lead client relationships at the highest levels ensuring effective achievement of client marketing and fundraising objectives.
  • Identify, develop, and deliver account strategy (initiatives that move program to the next level).
  • Provide direction and feedback to account staff responsible for the day-to-day delivery of client programs; oversee campaign process to ensure all client deliverables are executed on time and on budget.
  • Proactively identify clients’ opportunities and challenges; direct analyses and develop programs accordingly.
  • Upgrade existing business and/or assist in obtaining new business.
  • Develop annual budgets and strategic plans for client programs; provide updates and adjustments on a regular basis.
  • Provide effective management, development, and mentorship of individuals and teams.
  • Ensure effective communication and collaboration with the client and across the agency.
  • Ensure both THD and the client meet financial targets and objectives.
  • Identify upgrade opportunities; participate in sales process.
  • Provide direction and final approval on campaign strategy and present the recommendations to the client.
  • Evaluate/identify when creative strategy should be modified to better meet client requirements.
  • Consult on database and data management issues including troubleshooting and reporting/top development.
  • Participate in and/or direct budget development process, and re-projecting budgets.
  • Identify campaign or financial issues that require further analysis; provide direction for analysis.

Your Profile:

  • Bachelor’s degree required with 10+ years’ experience and in-depth knowledge of Direct Response Fundraising within the non-profit arena, or B2B marketing in an agency or a large, national non-profit organization.
  • Out standing marketing and analytic abilities.
  • Outstanding relationship building and communication skills.
  • Proven experience managing multiple relationships, programs, and support staff at various skill levels.
  • Must be proficient in Microsoft Office Suite.

 

How We’ll Support You:

  • Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
  • Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.   
  • To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays and generous paid time off so you can have the time and space to recharge pursue your other passions and be with the people you care about.
  • Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Join THD