Work With Us

Thompson Habib Denison (THD) is a leading direct marketing agency specializing in the development and execution of integrated fundraising programs for some of the largest nonprofit organizations in the United States and Canada. Our account teams partner with the world’s leading charity organizations including Feeding America, Habitat for Humanity, the Alzheimer’s Association and other renowned fundraising organizations.

As our portfolio of clients expand, we have a new opportunity to join our team. As an Account Coordinator, you will join our account team to lead the tactical day to day activities to produce all direct and digital marketing campaigns for 2-3 key accounts.

Principle Duties and Responsibilities:
• Initiate strategy sessions and provide input to team for developing strategy. Assemble samples, past results, current strategies and other materials necessary for strategy development.
• Coordinate new/modified copy and design with copywriter, designer and client.
• Participate in the campaign production process – material proofing and lettershop QC.
• Gather campaign cost estimates for campaign budget development and reconcile to actual as well as provide rollout costs for marketing reports.
• Create and distribute weekly status reports to team and client.
• Develop campaign schedules in conjunction with Production Coordinator.
• Maintain client contact at campaign level.

Required Skills and Experience:
• Bachelor’s degree with a minimum of 0-2 years marketing and/or communications experience, preferably in marketing or equivalent experience required.
• Outstanding written and verbal communications skills required.
• Highly organized, attention to detail, ability to prioritize timelines, and deadline driven.
• Ability to maintain positive relationships with THD team and external client team
• Must be proficient in MS Office Suite.
• Knowledge of database marketing/fundraising and account management preferred.

THD is looking for a strong Account Management professional to join our high performing Account Management team supporting multiple nonprofit clients. Put your talents to work managing the development and delivery of integrated marketing programs and serve as the direct liaison between internal departments and the client. You will participate in strategy development by providing analytic, strategic and creative input and database consultation. THD's Account Managers have a strong understanding of CRM strategy and utilize their understanding of campaign analytics to drive client recommendations.

Principal Duties & Responsibilities:

• Lead THD’s strategic, tactical and support functions by collaborating across creative digital, print, production and analytics teams in order to meet the client expectations, and take action to resolve issues as they arise.
• Manage internal campaign strategy sessions; review previous results and current testing that should be considered in decision making.
• Review strategy documentation and provide feedback to Account Executive.
• Review creative output to ensure campaign objectives are met; suggest improvements or re-direct.
• Participate in client approval process as necessary.
• Review and critique list plan; communicate concerns to Account Director. Distribute to client, review and solicit approval.
• Approve merge/purge instructions to ensure all client mandatories are met as well as special processing instructions.
• Approve campaign-level segmentation based on past results, final file counts and other campaign or report specific output for accuracy.
• Review standard reports (such as package, cash flow and RFA/list) distributed on a regular basis with accurate analysis and recommendations.
• Identify and execute custom analytics to answer additional questions. Present findings to client on a weekly basis.
• Collaborate with External Vendors, Database Companies, and Digital Partner.
• Manage workflow and training and mentoring of Account Executives and Account Coordinators.
• Delegate responsibilities appropriately to ensure both short and long-term deliverables are on time.

Required Experience & Skills:

• Bachelor’s degree with a minimum of 5-7 years’ experience in direct mail and digital.
• Analytically minded, specifically comfortable with data, response metrics and trends.
• Outstanding relationship building, and communication skills required.
• Database marketing/non profit Marketing, fundraising experience Digital Marketing (Email Marketing) Willingness to travel overnight when needed; may be required to be onsite at the client 1-2 times per week.

Thompson Habib Denison (THD) is a social impact agency committed to doing good by driving donors, dollars, engagement, and brand loyalty for leading non-profit organizations. Leveraging core competencies in strategy, analytics, and marketing, THD develops insight-driven multichannel campaigns and experiences to create impact for meaningful causes that serve our communities, our nation, and our world. The company is headquartered in Lincoln, Massachusetts, with clients across the U.S. and Canada.

THD has several clients that recognize mid-level donors as the lifeblood of most nonprofits. This mid-level donor audience typically represents a significant share of revenue relative to the entire donor base. Due to their immediate and long-term value, cultivating this donor relationship and treating them uniquely is critical. Our goal in Donor Advancement is to grow our client’s mid-level program, while building donor loyalty, retaining donors, and sometimes advancing donors to major and planned giving levels. As our portfolio of Donor Advancement clients expand, we have a new opportunity to join our team. As an Account Coordinator, you will join our Donor Advancement team to lead the tactical day to day activities within our Donor Advancement Program.

Principle Duties and Responsibilities:

• Initiate strategy sessions and provide input to team for developing strategy
• Maintain status documents for all DA clients
• Generate & QC data files and reports for all DA clients
• Facilitate Handwritten Note Process for all DA- all clients
• Generate & QC weekly Stewardship and Cultivation lists from the DA User Interface (GUI)
• Refresh Ambassador Communications for all DA clients
• Serve as point of contact for client & internal teams for campaigns

Required Skills and Experience:

• Bachelor’s degree with a min of 0-2 years marketing and/or communications experience, preferably in marketing or equivalent experience required
• Outstanding written and verbal communications skills required
• Highly organized, attention to detail, ability to prioritize timelines, and deadline driven
• Ability to maintain positive relationships with THD team and external client team
• Must be proficient in MS Office Suite
• Knowledge of database marketing/fundraising and account management preferred

Thompson Habib Denison (THD) is a social impact agency committed to doing good by driving donors, dollars, engagement, and brand loyalty for leading non-profit organizations. Leveraging core competencies in strategy, analytics, and marketing, THD develops insight-driven multichannel campaigns and experiences to create impact for meaningful causes that serve our communities, our nation, and our world. The company is headquartered in Lincoln, Massachusetts, with clients across the U.S. and Canada.

The  Account Executive programs that will complement, enhance, and help grow philanthropy on behalf of nationally recognized non-profit organizations. Join the Donor Advancement team, supporting Mid-Level stewardship, cultivation, research, and pipeline development for several nonprofit clients serving as key client contact.

 Principal Duties & Responsibilities

• Participate in the development and execution of quarterly campaign strategy. Oversee language for campaigns, review & implement strategy with Ambassador teams, ensure timely and accurate outreach & touchpoints.
• Work directly with nonprofit clients on a daily basis to report on their Cultivation and Stewardship programs and address questions as they arise. Develop and maintain positive client relationships and expectations.
• Manage programs through audience selection, business rules development and cultivation strategy development for new clients.
• Prepare and oversee detailed client reporting; review for accuracy and errors and ensure timely distribution.
• Research & analysis around donors and engagement; provide recommendations
  

Required Skills and Experience:

• Bachelor’s degree with a minimum of 3-5 years’ experience with database marketing
• Fundraising experience including 2-5 years’ in a Development Office or Operational background in Donor or Stewardship Customer Services environment a plus
• Analytically minded, comfortable with reports and databases
• Outstanding written and verbal communications skills required.
• Demonstrate ability to maintain positive relationships with clients and vendors required.
• Must be proficient in MS Office Suite, specifically Excel